Policies
Last updated: 20 October 2026.
Booking and photo check
After you book, text me a photo of the car. I'll confirm the final price before the day. If the car needs a different package or an extra, I'll tell you first, and you can change or cancel at no cost.
Cancelling or changing
Text me if you need to cancel or move your booking. Please give me at least 24 hours' notice if you can, so I can offer the time to someone else. There's no cancellation fee.
Rain
If rain's forecast, I'll message you the night before or that morning and move you to the next free day, at no cost. If the car is under a carport, we might still go ahead.
Access, tap and power
I need an outside tap and a power point within reach of the car, and a way into the car. You don't need to be home.
Payment
You pay after the job, by card, cash or bank transfer. There's no deposit.
Weekday bookings
Weekday afternoons are a Maintenance Clean only, with no extras or pet hair.
Privacy
When you book or get in touch, I collect your name, phone number, email, address, and details and photos of your car. I use them only to quote, book and do the job, and to contact you about it. Bookings are handled by Square, which stores your booking details under its own privacy policy. I don't sell your details or share them with anyone else, and I won't send you marketing unless you ask for it. To see or delete what I hold about you, text or email me.
Website terms
Prices are in Australian dollars and can change, but the price I confirm for your booking won't. Prices on this site are estimates until I've seen your photo. Nothing in these policies limits your rights under the Australian Consumer Law.